Job Details

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Telecare Corporation
  • Position Number: 2320275
  • Location: San Diego, CA
  • Position Type: Counseling


Certified Peer Recovery Support Mobile Crisis Response Team 396
San Diego | California | United States

San Diego's NEW Mobile Crisis Response Team (MCRT)Helping People in Crisis: Mental Health Support Without Uniformed Law Enforcement
Program Overview

Telecare San Diego's newest behavioral health program is a 24/7, non-law enforcement, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis utilizing recovery principles. We will exist to respond to crisis with the goal of safety for all. Our community has recognized a need to respond to mental health crisis and those under the influence from a posture of compassion, patience, and recovery. This program collaborates and accepts referrals from the San Diego Access and Crisis Line (ACL) and law enforcement. San Diego's MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. Each team will respond to calls from the mobile office van to provide services directly in the field in the following San Diego Regions: Central, East, South, North Central and North Inland.

Passion and Mindset Set Us Apart

We are building a multi-cultural, multi-racial, multi-generational, and inclusive team that shares in our core values of respect and dignity towards all.

We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference?

Employment Status: Full Time (40 hours per week), Short Hour (16 hours per week)

Shift: AM, PM, and NOC

Days: Monday through Friday, Weekend Saturday/Sunday

ESSENTIAL FUNCTIONS

  • Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
  • Draws upon own personal recovery experience with mental/addiction challenges as a basis for engagement as a peer with members served and to validate members' own lived experiences
  • Consistently utilizes recovery language and a strength-based approach to assist members served to reach their fullest potential
  • Participates in the planning, organization, and co-facilitation of Recovery Centered Clinical Service (RCCS) materials, self-help, and recovery education groups
  • Provides education and expertise from the perspective of a person with lived experience of mental illness to the team concerning various mental health/addiction recovery experiences
  • Travels locally to provide outreach to members served in the community
  • Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all
  • If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
  • If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

San Diego Mobile Crisis Response Team (MRCT)

  • San Diego Mobile Crisis Response Team (MCRT) provides onsite support to persons in crisis

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

  • Knowledge of recovery focused, strengths-based work in mental health/addiction recovery
  • Be willing to seek to understand members' unique circumstances, personal preferences and goals and incorporate them into daily work as well as any needed crisis response to help the member regain a sense of control
  • Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity
  • Strong knowledge of relevant community resources and methods for accessing them

POSITION SUMMARY

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

QUALIFICATIONS

Required:

  • High School Diploma or GED required
  • Certified Peer Specialist and/or completed Peer Support Training
  • One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges
  • Experience as a beneficiary of the public Behavioral Health system of care
  • Successful completion of Peer Support Training or Peer Employment Training. (CA/AZ/NC/NE)
  • Must be at least 18 years of age
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Preferred:

  • Demonstrated ability to perform at a consistently high level as a support worker in a healthcare field
  • Bilingual/Bicultural a plus
  • In San Diego County, Bachelor's degree preferred

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires manual deviation, repetition, and dexterity.

EOE AA M/F/V/Disability

Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


To apply, visit http://www.lifeattelecare.com/jobs/certified-peer-recovery-support-mobile-crisis-response-team-396-san-diego-california-united-states?source=generic&utm_source=generic





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